FAQ
Common questions about RolRunr.
Here are the basic answers customers and potential Runrs need before the Richmond-area pilot.
What areas do you serve?
RolRunr is preparing to launch in Richmond and surrounding cities.
Which services are available during the pilot?
Dog Walking and Errands are the pilot services.
Which services are coming soon?
Grocery Pickup & Delivery, Food Pickup & Delivery, Rideshare, Event Support, and Seasonal Support are planned future services.
Can I schedule services?
Scheduled and on-demand service options are planned for the app.
Can I tip my Runr?
Yes. Tipping is planned as part of the platform experience.
Are Runrs employees?
Runrs are intended to operate as independent service providers through the RolRunr platform.
When will the app launch?
App links will be added once RolRunr is ready for public download.
How do I become a Runr?
Use the Become a Runr page to express interest. Full onboarding details are coming soon.